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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will appear. It comprises thorough information about all the actions that you can carry out on the given page. Each pop-up menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive selection of how-to video clips demonstrating how to work with our Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you are looking for, take a gaze at our extensive Frequently Asked Questions section, which includes questions asked by real customers and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's so as to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can contact our excellent team of client support engineers available 24-7 and ready to assist you with any query. Each support ticket you send will be responded to within sixty minutes (the average ticket response time being only twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 66500

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com